Courses/Communication/Giving & Receiving Feedback in the Workplace
Giving & Receiving Feedback in the Workplace
A scenario-based e-learning course on giving and receiving feedback that actually lands.
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Overview
A scenario-based, self-paced e-learning course on workplace feedback. Learners step into a real feedback moment, choose how to handle it, and watch how it lands — Trust, Clarity and Defensiveness shift in real time — then learn the approach that keeps the message and the relationship intact. Delivered as a SCORM 1.2 package for your LMS, with completion tracking.
Format. Self-paced, scenario-based e-learning. SCORM 1.2 — upload it to your LMS and completion tracks automatically.
Runtime. About 11 minutes of learner time, in one sitting. Measured from the narration in the package at the speed it plays, plus the time to read and answer what is on screen. It assumes you listen rather than reading ahead; times vary with the path you take and how fast you read.
Who it is for. Any organisation that wants to run this as self-paced learning; suitable for employees at any level.
What learners take away
- Identify why feedback is important and distinguish the main types of feedback
- Deliver positive and constructive feedback using structured, step-by-step techniques
- Apply best practices for seeking and receiving feedback
- Build a personal action plan for developing feedback skills
Course outline
Defines effective feedback and works through the barriers to giving it and the benefits it brings at work.
Classifies feedback four ways: by level of formality, by who delivers it, by quality and aim, and by focus on outcome or process.
Covers effective versus ineffective feedback, ten principles, communication techniques, and structured steps for giving positive and constructive feedback, each with a practice activity.
Guides participants on what to do when receiving feedback, how to seek it out, and uses the Johari Window to frame self-awareness.
Learners start a personal action plan for practising and improving their feedback skills.
What you get
SCORM 1.2 package
A self-contained course you upload straight to your LMS — no installation, no dependencies.
Completion tracking
Reports status and completion back to your LMS like any SCORM course.
Scenario-based
Learners make real decisions inside a workplace story and see what each choice costs.
Per-organisation license
Host it for unlimited internal learners — one-time purchase, no per-seat or renewal fees.
The license in one sentence
Buy once and host the course on your own LMS for unlimited internal learners — no per-seat and no renewal fees. You may not resell or redistribute the SCORM package itself. Full license terms
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