Courses/Teams & Culture/Understanding Unconscious Bias
Understanding Unconscious Bias
A scenario-based e-learning course on how bias shapes decisions at work.
Overview
A scenario-based e-learning course built on the published research rather than the folklore: where affinity, confirmation, halo, attribution and recency actually enter hiring, reviews and task allocation — and why designing the decision beats trying harder to be fair. In production. It will ship as a scenario-based, self-paced e-learning course: a SCORM 1.2 package for your LMS, with completion tracking.
Format. Self-paced, scenario-based e-learning. SCORM 1.2 — upload it to your LMS and completion tracks automatically.
Who it is for. Any organisation that wants to run this as self-paced learning; suitable for employees at any level.
What learners take away
- Explain how unconscious bias arises from normal cognition, citing the published research behind the claim.
- Recognise the common biases that distort people decisions — affinity, confirmation, halo and horns, attribution error, anchoring and recency — in realistic scenarios.
- Map the decision points and conditions where bias most influences outcomes in their own organisation.
- Explain why awareness alone rarely changes behaviour, and why decision design outperforms willpower.
- Apply practical bias interrupters to hiring, reviews, meetings and task allocation.
- Commit to a three-part if-then plan for the decisions they own.
Course outline
Establishes the two-systems account of thinking and reframes bias as a by-product of normal cognition rather than a character flaw, opening with a snap-judgement activity that lets participants catch their own assumptions forming.
Works through the biases that do the most damage in people decisions — affinity and in-group favouritism, confirmation, halo and horns, attribution error, anchoring and recency — then tests recognition in a scenario-matching activity.
Reviews the field evidence on hiring and evaluation, then maps the decision points in participants' own organisations where judgements about people carry the least structure.
Explains why introspection is unreliable, identifies the conditions that switch mental shortcuts on, and runs a private self-audit of each participant's highest-risk decisions and triggers.
Confronts the evidence that awareness alone changes little, then equips participants with decision-design interrupters for hiring, reviews, meetings and task allocation, applied in full to a case study.
Learners commit to three specific interrupters in an if-then plan, then re-examine the real decisions surfaced at the start.
What you get
SCORM 1.2 package
A self-contained course you upload straight to your LMS — no installation, no dependencies.
Completion tracking
Reports status and completion back to your LMS like any SCORM course.
Scenario-based
Learners make real decisions inside a workplace story and see what each choice costs.
Per-organisation license
Host it for unlimited internal learners — one-time purchase, no per-seat or renewal fees.
The license in one sentence
Buy once and host the course on your own LMS for unlimited internal learners — no per-seat and no renewal fees. You may not resell or redistribute the SCORM package itself. Full license terms
More in Teams & Culture
View allAllyship in the Workplace
A scenario-based e-learning course on allyship at work — what to say in the moment a colleague is talked over or left out, and how to say it without making the moment about yourself.
Collaboration Skills at Work
A scenario-based e-learning course on collaboration — four people, one deadline, four versions of finished.
Conflict Management
A scenario-based e-learning course on handling conflict at work.
