Courses/Thinking & Performance/AI Fluency for the Non-Technical Workplace
AI Fluency for the Non-Technical Workplace
A scenario-based e-learning course on using AI with judgement, in any role.
Overview
A scenario-based e-learning course for people without a technical background: what generative AI actually does and why it produces confident errors, which of your own recurring tasks it strengthens and which it quietly degrades, and how to match checking to what is at stake. In production. It will ship as a scenario-based, self-paced e-learning course: a SCORM 1.2 package for your LMS, with completion tracking.
Format. Self-paced, scenario-based e-learning. SCORM 1.2 — upload it to your LMS and completion tracks automatically.
Who it is for. Any organisation that wants to run this as self-paced learning; suitable for employees at any level.
What learners take away
- Explain in plain language what generative AI does and why it produces confident errors.
- Map their own recurring tasks against AI's strengths and weaknesses instead of assuming.
- Brief an AI tool with the context, role, task, constraints and format it needs, then iterate.
- Match verification effort to the stakes of the work using the verification ladder.
- Protect confidential information and their own professional skills while using AI daily.
- Commit to a personal working agreement and a thirty-day practice plan.
Course outline
Builds one accurate, plain-language mental model of generative AI — prediction, patterns, fluency — and uses it to explain the confident errors everyone has seen, without jargon or vendor detail.
What published research shows about where AI helps and where it degrades professional work, ending with each participant mapping their own task list against the frontier.
The behavioural core: work with AI like a capable new colleague using the five-part brief and the working loop — direct, draft, judge, refine — with live practice rewriting a weak instruction.
Automation bias and why confident output misleads, the verification ladder for matching checking to stakes, and the confidentiality lines that never move, applied in a red-flags exercise.
Group work on a composite case — international or GCC setting, both supplied — applying the frontier, the brief and the ladder to three realistic episodes and one leadership decision.
Each participant writes a personal working agreement — one task to delegate first drafts on, one to keep human, one verification habit — plus a thirty-day practice plan, and the course closes against its objectives.
What you get
SCORM 1.2 package
A self-contained course you upload straight to your LMS — no installation, no dependencies.
Completion tracking
Reports status and completion back to your LMS like any SCORM course.
Scenario-based
Learners make real decisions inside a workplace story and see what each choice costs.
Per-organisation license
Host it for unlimited internal learners — one-time purchase, no per-seat or renewal fees.
The license in one sentence
Buy once and host the course on your own LMS for unlimited internal learners — no per-seat and no renewal fees. You may not resell or redistribute the SCORM package itself. Full license terms
More in Thinking & Performance
View allAdaptability Skills
A scenario-based e-learning course on adaptability — adjusting when the plan changes without losing the thread of the work.
Critical Thinking: A Practical Guide to Thinking Clearly
A scenario-based e-learning course on critical thinking at work — testing a confident conclusion before the team acts on it.
Decision-Making in the Workplace
A scenario-based e-learning course on making decisions at work when the information is incomplete and the deadline will not move.