Courses/Thinking & Performance/Decision-Making in the Workplace
Decision-Making in the Workplace
A one-day course on making informed decisions at work
Overview
A one-day course on how decisions get made at work and how to make them better. It covers the components of decision-making, the biases and barriers that distort it, and three practical tools: pros and cons analysis, weighted decision matrix and scenario planning. The pack contains a fully scripted session, so a trainer can deliver it as supplied or rebrand and edit every file.
Format. One day (about 7 hours including breaks); can be split into shorter online sessions. Designed for classroom delivery and adaptable to live online sessions.
Who it is for. Open level, for anyone who wants strategies to make more informed decisions at work; no prior knowledge required.
What delegates take away
- Identify the key components of decision-making and how it differs from problem-solving.
- Recognize the factors, barriers and biases that affect how decisions get made.
- Apply a systematic eight-step approach to workplace decisions.
- Use pros and cons analysis, a weighted decision matrix and scenario planning on practice scenarios.
- Weigh group against individual decision-making and factor in urgency and importance.
- Plan a personal approach to decision-making to use after the session.
Course outline
Defines decision-making, covers risk and uncertainty, and separates decision-making from problem-solving.
Examines what influences decisions and the barriers and situations that lead to bad ones.
Works through the most common cognitive biases in workplace decisions and practical tips for countering them.
Runs a decision-making simulation, then introduces approaches to decision-making and an eight-step systematic method.
Participants practise pros and cons analysis (POIO), the weighted decision matrix and scenario planning on workplace scenarios.
Compares group with individual decision-making and covers prioritising decisions by urgency and importance.
Participants reflect on how their approach to decisions has changed and plan which techniques they will use, closing with a recap of the objectives.
What is in the kit
Slide deck
42 editable PowerPoint slides with speaker notes, widescreen format
Trainer notes
87-page facilitator guide with a fully scripted session, activity instructions, timings and online delivery variations
MIZAN Edition field guide
Updated research with sources, two GCC-context case studies, three new activities, an AI-era section and a 30-day transfer plan
Participant workbook
Editable Word workbook for notes and in-session activities
Handouts
8 handouts: practice and scenario exercises, trainer answer sheets and a future-approach worksheet
Certificates
Attendance certificates (printable and digital signature) plus a CPD completion certificate template and worked example
Course administration
Feedback form and sign-in sheet
Delivery guides
Online teaching guide and pre-course preparation document
Two formats
Every file supplied in both editable Word/PowerPoint and PDF versions
Editions
The license in one sentence
Buy once, deliver the course as often as you like to as many delegates as you like, edit anything, add your own branding — you only may not resell or redistribute the materials themselves. Every download is stamped with your name, tier and order number. Full license terms
More in Thinking & Performance
View allAdaptability Skills
A ready-to-deliver half-day course on adapting to change at work.
Critical Thinking: A Practical Guide to Thinking Clearly
A complete one-day critical thinking course pack for trainers.
Growth Mindset
A half-day training course on developing and supporting a growth mindset.