Courses/Leadership & Management/New Manager Essentials: The First 90 Days
New Manager Essentials: The First 90 Days
Complete one-day course materials for a manager's first 90 days
Overview
A one-day course for people managing a team for the first time. It covers the shift from doing to managing, a structured listening tour, one-to-ones and the former-peer transition, expectations, delegation and early feedback, and choosing a first win — ending with each participant writing a 30-60-90 day plan. The pack includes scripted slides, a workbook, six handouts and two case studies.
Format. One day. Designed for classroom delivery and adaptable to live online sessions.
Who it is for. First-time managers, newly promoted team leaders and supervisors in or approaching their first 90 days in role, and the trainers, consultancies and corporate L&D teams who deliver induction programmes for them. No prior management training assumed; suits any sector and works with mixed groups of new and recently appointed managers.
What delegates take away
- Describe what changes in the move from individual contributor to manager and recognise the five traps of the transition.
- Plan a structured listening tour and stakeholder map for the first 30 days.
- Set up a one-to-one rhythm, manage the former-peer transition, and agree day-90 success measures with their own manager.
- Set clear expectations, delegate at the right level of the five-level ladder, and give early feedback using the situation-behaviour-impact structure.
- Select an early win that builds credibility with the team rather than at its expense.
- Leave with a written 30-60-90 day plan containing names, dates and first conversations.
Course outline
What changes at promotion: the move from personal output to team output, the five traps that catch new managers, and why a performance dip is part of every transition.
The first 30 days as diagnosis: a structured listening tour, a stakeholder map, and the discipline of holding back solutions until the picture is complete.
How trust actually forms: one-to-ones as the core management rhythm, the former-peer transition, contracting with your own manager, and making it safe for people to bring you problems. The case study sits at the centre of this module.
The clarity toolkit: expectations statements, a five-level delegation ladder, and early feedback with the situation-behaviour-impact structure — all practised on participants' real tasks and real people.
What makes a first win credible, the three wins that backfire, and a five-question filter applied first to the case study and then to participants' own teams.
Each participant assembles the day's outputs into a 30-60-90 plan with names, dates and first conversations, tests it on a partner, and commits to one action for their first week back.
What is in the kit
Slide deck
47 branded, fully editable PowerPoint slides with facilitator notes on every slide
Trainer notes
Complete facilitator guide: agenda, slide-by-slide delivery notes and guidance
Case studies — two editions
The same case material in international and Gulf settings; pick by audience
Participant workbook
10 in-session exercises with writing space
Handouts
6 complete standalone handouts: worksheets, checklists and scenario sets
Certificates
Attendance and completion certificate templates with the MIZAN seal
Course administration
Feedback form and sign-in sheet
Editions
The license in one sentence
Buy once, deliver the course as often as you like to as many delegates as you like, edit anything, add your own branding — you only may not resell or redistribute the materials themselves. Every download is stamped with your name, tier and order number. Full license terms
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